FAQ

your questions answered

  • Pure pigment. No binders. Slow. Intentional. Built to last.

  • I would love to see your ideas and collaborate! Please see my Commissions Page for more information.

  • It will not transfer. I use archival sanded paper which grips the pigment to the page. That said, there may be very minimal "fall out" which is normal. I recommend keeping the art together as shipped until you are ready to frame it.

  • Custom framing is available for all original fine art purchases. If you have questions or need more information, please send me an email at nbcreative@nicoleinbold.com.

  • Each piece is packaged carefully to prevent damage during shipping.

    without custom framing

    Unframed originals are packaged and shipped from my home studio. Turn-around time for packing and shipping is 1-2 weeks depending on the piece.

    with custom framing

    If you choose to work with me to frame your piece, your painting will be shipped 1-2 weeks following the framing process. The framing process is 2 weeks.

    shipping methods

    Depending on size, most pieces are shipped via UPS Ground, are fully insured, and require an adult signature upon delivery due to the price point.

    Some smaller pieces may ship via USPS Priority Mail, fully insured, and will require an adult signature upon delivery.

    Domestic orders typically arrive within 3-5 days after shipping.

  • All sales are final. In the unlikely event a product arrives damaged, contact me within 7 days to discuss replacement options. I want to make sure you get a beautiful piece of artwork!

more questions - send me a message
more questions - send me a message

Caring for and Framing Your
Soft Pastel Artwork

Pastel paintings aren’t like traditional paint on canvas; they’re a little more delicate to handle. Don’t let that fool you! Pastels are among the most vibrant and long-lasting art media available. Their rich colors don’t fade with time and aren’t as vulnerable to light damage, so they stay just as brilliant as the day they were created.

PASTEL CARE

Thank you so much for purchasing my original pastel painting! It was painted by hand using professional-quality archival pastels and papers. Each one is a unique piece of fine art. Soft pastel is created by forming pure artist’s pigment into a stick with a minimum of binder. This is the same pigment used in oil paintings, except oil paint is bound together with liquid, which can degrade and yellow over time. Since there is nothing in the pastel to degrade, your heirloom-quality painting will remain pure and vibrant as long as it is protected from the sun and water.

I use acid-free professional artist paper. This should provide minimal shedding of pastel particles, but if your pastel has a slight “shedding,” this is normal! The dust is part of the charm. Please do not touch the surface or try to rub any particles away. I recommend storing your painting flat until you have taken it to be framed. 

FRAMING TIPS

Due to their delicate nature, I highly suggest working with a professional framer who is experienced with handling pastels. Decline any use of spray fixative, as this can change the colors of your piece and ruin the painting. I recommend using museum glass as the quality is simply stunning and the glass is virtually invisible! A professional framer will be able to advise you on the best materials and framing methods that will keep your painting looking fresh and beautiful.

DISPLAYING YOUR PASTEL

Select a spot in your home that is out of direct sunlight and away from excessive moisture. Sunlight can cause pigments to fade and damage your paper. Moisture from showers, bathrooms, and certain spots in the kitchen can also creep into your piece and affect the paper. As long as your painting is properly cared for, it should last for generations.

I hope you enjoy your new painting and that it brightens your world.
If you have any other questions about your artwork,
please don’t hesitate to contact me.

shop originals
shop originals